Uncertainty is the enemy of a successful business, especially when it comes to your bottom line. The challenges brought on by COVID-19 are changing how employers and their employees move forward in times of trial while maintaining strong communication and efficiency.
Companies look to limit the amount of uncertainty through financial projections, future forecasting, and meticulous planning. While these measures often suffice for brief periods of challenge, there is a heightened need for online insurance portals during situations like this pandemic. Businesses need systems in place that allow people to access their information easily and efficiently from remote environments.
Online accessibility is no longer just a want — it has morphed into a necessity for all businesses. If you haven’t already made the switch, now is the time to streamline your work with updated technology!
Lose Outdated Systems
Agencies that are paper-based or call-based are tied to a physical office location, making it difficult to answer queries if you’re not at the office. If questions and needs are submitted after traditional work hours or weekends, you don’t want to have to go into your office to find client information or history in paper filing systems. When an important situation must be addressed right away, your responsiveness is essential for your client. Avoid the hassle and issues related to outdated methods by switching to a seamless, easy to use online portal that supports you wherever you and your clients are. The GRA Benefits Group and our online offers are fully accessible and available for you, every step of the way.
Increase Accessibility
Your clients are your priority, and their priority is having easy accessibility to their accounts and benefits. With an online benefits center, everything is automated, which improves accuracy. The portal transforms open enrollment into something that a participant can do at their leisure, without paper-based filing, hefty and overwhelming enrollment packets, and other costly material. Employees are able to self-enroll at their convenience, taking whatever time they need to go over the plans and pricing comparisons.
Reporting new information is in the hands of the employee, leaving you with more time. It also reduces errors, as the employee is the most attuned to their own specific information that must be reported (like social security numbers and birth dates). Employees report their own life event changes and elections easily, which are automatically applied to their records, and approved through the online system and email confirmations. When employees wish to view their information, they can quickly find and review it. These steps minimize the workload that you or a Human Resources team need to supervise. Additionally, you receive the status of enrollment, participation, and completion so that any necessary follow-up is targeted and streamlined. Enrollment has never been so easy for the employer and the employee.
Empowering the Employees
Along with the great benefits of accessibility, employees using online benefit portals are able to make better decisions about plans that fit them best. There are cost estimators, calculators, and clearly outlined information tools that let an employee explore the options before committing. This is especially handy when employees wish to see how much a Flexible Spending Account or additional Disability would detract from their paychecks. An online system also clearly prevents over-allotments, refusing to move forward from the page if a person is trying to put more than the legal limit into something like their retirement plans.
Additional resources are available on online portals too, that lead the employee to resources that help promote their health and wellness. Content that discusses exercise, nutrition tips, and more are key in putting an employee’s health into the forefront of their minds. Provider information can also be attached as links for specific benefits, putting the information clearly out there. The more resources that are simple to find, the better for an employee to maximize their involvement and personal health journeys.
Save Time
Time is money, and your time isn’t best spent handling everyday administrative duties and complicated client queries. Our full-service benefits administration team is ready to manage all of your client’s insurance benefit inquiries, in a comprehensive and cost-effective process that affords you more time to focus on your business. Ensure that your time is dedicated to selling, while we provide all other supporting services.
Keep Information Secure
Security is vital when it comes to people’s personal information. Employee data must be safe at all times, through properly supervised and monitored online portals that have spyware. Physical data sources simply won’t do. A secure online portal also has recovery features and backup, so even if something happens, the up to date information can be quickly found and restored. Online portals are essential for holding a myriad of data safely and securely, while keeping backup available if the worst should occur.
Explore Our Services
Ready to make the change into a cost-effective online benefit administrative services? We provide full portal management with 1Enroll. Our benefit administrators add invaluable human resources and management skills to ensure your clients’ complete satisfaction, keeping you moving forward with client acquisition and retention.
The time for a change to technology is now. Whether you wish to respond to the looming isolation requirements of today’s world, or keep ahead of your competition with streamlined and efficient online portals, the advantages of online benefits enrollment continue to stack up against older methods. With great efficiency, accessibility, and empowerment for employees, participants are more satisfied, and you can prioritize sales to increase your business. Reach out to our team of dedicated experts, because simply put: GRA Benefits Group does all the work, while you keep and grow the client.
Have questions? We’re here for you! Contact GRA Benefits Group today.
