Getting Replacement ID Cards for Members

We’re reminding employers that replacement ID cards for members of group health benefit plans administered by Star Marketing and Administration, Inc., can be ordered online – as part of self-service options available to you and your covered employees.

  • Members can log in at TrustmarkSB.com/login > Overview and then select “Order replacement ID cards,” fill in required information and click on Submit. Members can also view their ID card and print a temporary ID card by selecting “View and print your ID card(s).”
  • Employers can log in at TrustmarkSB.com/login > Manage My Group and then select “Replacement ID Cards,” provide required information and click on Submit.
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