Sat.Nov 10, 2018 - Fri.Nov 16, 2018

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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. They are problem solvers, and they are the keys to driving innovation, knowledge, and revenue throughout your organization. Call center employees also spend a lot of time talking to customers who are less than happy. The rigors of this work can lead to increased employee frustration and disengagement.

Finance 104
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How to Improve the Speed of Your Hiring Process

HR Digest

The current candidate-driven market is affecting how hiring managers must work to access top quality talents. Job openings continue to outnumber the qualified talents available as the unemployment rate hit its lowest point. However, there has never been a better time to find the right candidate easily. But will giving in more time be beneficial? Based on the recent workable data, hire rates is at 51 days for IT roles and 60 days for engineering roles.

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Time for a payroll health check?

Ascender

Download our free guide to a Payroll Health Check. All too often, companies neglect conducting a payroll health check, especially when employees are getting paid on time and the business is operating as usual. This has led to numerous companies being caught out and penalised for not properly accounting for payroll taxes withheld or underpaying employees.

Payroll 74
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Essential Steps to Handle Negative Reviews

Take It Personel-ly

As much as companies love word of mouth marketing, and they do what they can to fuel it, they also fear it. The truth is, businesses don’t try to get word of mouth, they want GOOD word of mouth. And that little word makes all the difference. No one likes negative reviews. Sadly, it’s […].

IT 71
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The Ultimate Performance Review Checklist

Performance reviews are a proactive way to engage with your employees, provide clear communication about expectations, and acknowledge them for their hard work. But getting the right framework and creating consistency across your organization can be tricky. We put together this checklist to help you evaluate your current performance review process and equip managers with the right tools to perform individual assessments.

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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. They are problem solvers, and they are the keys to driving innovation, knowledge, and revenue throughout your organization. Call center employees also spend a lot of time talking to customers who are less than happy. The rigors of this work can lead to increased employee frustration and disengagement.

Finance 92

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Hireology Employee Spotlight: James Cahill

Hireology

This post is part of our Hireology employee spotlight series. Stay tuned to learn more about a day in the life as a Hireologist! Name: J ames Cahill. Team: Sales, SMB. Role: Account Executive. James has been with Hireology since February 2017. Read on to learn more about James and his impact on our SMB Sales Team. James, can you tell us a bit about what you’re working on?

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How Sponsoring An Event Can Boost Company Morale

Take It Personel-ly

Your employees perform many duties that help your business function. They’re dedicated to the success of your daily operations by performing their assigned tasks. The success of your business depends on them showing up every day, being able to work with other employees, and knowing their assigned job duties. Mundane daily tasks can become routine […].

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Why People Value Culture More Than Compensation Now

15Five

Culture is a marathon, not a sprint. But in recent years, a trend has developed around treating culture as a commodity — one that can be purchased and distributed. Like a well-stocked mini kitchen and weekly happy hours. In many ways, it makes sense to the C-Suite. Competition for top talent has become increasingly fierce, and cool perks and rewards , high salaries, and unlimited PTO seem a simple way to win people over.

PTO 59
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Simple Ways Leaders Can Unlock Corporate Innovations

HR Digest

Innovation is the only key to unlock development. Its abstraction is about the improvement or amelioration of any process. When introduced into a system, it does not in any way reduce the system; corporate innovations increase the chances of a breakthrough. In a simple term, people innovate for the purpose of improving lives or systems. Despite how congenial innovation sounds, it doesn’t come by chance.

IT 76
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Want To Enhance Your Total Rewards To Achieve Organizational Success? Start Here.

Are you looking for ways to enhance your employee value proposition? Gallagher Better Works SM Insights has got you covered! Dive into the latest magazine issue and discover how flexibility, equity, recognition and strategically applied resources can improve your total rewards package. Download the PDF to learn more about: Building retirement benefits for a global and mobile workforce Promoting employee and organizational growth through succession planning Empowering women in leadership through

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Case Study: Fox Motors Hires 1,400 Employees Through Partnership with Hireology

Hireology

For each day a dealership has an open role, an average of $1,000 in gross profit is lost. And dealerships are facing more challenges than ever before when it comes to hiring, due to a record-low unemployment rate, few job seekers interested in retail automotive careers and baby boomer employees retiring at a rapid rate. In today’s competitive, applicant-driven economy, Fox Motors understands the importance of prioritizing its people strategy and creating a top-notch candidate experience.

Retail 60
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What Do Employees Worry About?

Best Money Moves

The number one workplace fear for more than 60 percent of Americans is being underpaid, according to recent research from Business.org. It’s a valid concern, The Economic Policy Institute reports employers underpay employees $15 billion each year through overtime and misclassification violations. Business.org also found that younger workers ages 18 to 34 were roughly 30 percent more likely than Baby Boomers to fear being underpaid.

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How to Strengthen the Employee Benefits Experience to Differentiate Your Company in a Competitive Labor Market [Part 3]

WEX Inc.

We've reached the halfway point of our four-part series in which we break down the top ways HR teams can strengthen the benefits experience to differentiate their business in today's competitive labor market. Part Three is by far our favorite topic to provide counsel on - how to take advantage of modern benefits administration software to deliver a better benefits experience for your employees.

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Candidate Sourcing Strategies of Top Recruiters

HR Digest

Candidate sourcing strategies must be comprehensive enough before they can provide recruiters with an excellent pool of qualified candidates. But in many cases, recruiters miss out on some groups of top candidates because they settled for the overcrowded and muddy strategies for candidate sourcing. There is a growing competition in the hiring landscape and that makes it crucial for organizations to continually review their sourcing techniques and hiring strategy regardless of how efficient it wa

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Dealing With Digital Marketing As A Small Business: A Primer

Take It Personel-ly

It can often seem that as a small business you don’t have the resources to promote your business as the multinational corporations do. Of course, their marketing budgets will always be bigger, but that doesn’t mean you still can’t use similar approaches to digital marketing to get the job done. In fact, the four points […].

IT 63
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One year later, what employers can do to address #MeToo

Business Management Daily

#MeToo and concern over sexual harassment in the workplace continues to be a hot topic. To protect your organization, consider taking these actions. The post One year later, what employers can do to address #MeToo appeared first on Business Management Daily.

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Office Christmas party altercations: who’s responsible?

cipHR

A recent Court of Appeal case is a timely reminder of employers’ liabilities at work-related events. With Christmas not far around the corner, and office Christmas parties on the horizon, a recent Court of Appeal case ( Bellman v Northampton Recruitment Ltd ) serves as an important reminder that an employer may be vicariously liable for its employee’s actions during a party – even if the party takes place outside of company time.

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Best Talent Management Strategies To Attract Top Talent

HR Digest

Every organization wants to maximize the potential of her employees in the best possible way. And the most effective approach is the use of proven talent management strategies. Without a proper talent management approach, employees will lack proper engagement and development potentials which eventually hurt the company they are employed. Talent management involves candidate sourcing, recruitment, employee engagement and retention strategies deployed to achieve a sustainable and utmost productivi

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An HR Leaders Guide: 7 Questions To Ask When Developing Your Cancer Strategy

As HR and Benefits leaders are in the midst of evaluating cancer care solutions and designing their requirements for vendors, it’s key to know what questions to ask to ensure the development of a truly comprehensive strategy: from prevention to diagnosis to treatment to survivorship. Getting to the right answers starts with asking the right questions: How can better access improve engagement?

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Here’s What Clients Hate About You

Take It Personel-ly

The relationship with your clients is at the heart of your business growth and success. In fact, you live in an area where the constant desire for personalisation and tailored solutions has made it impossible to ignore what your clients want. Besides, online reviews platforms such as Google Maps for businesses with a physical location, […].

IT 63
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Remote Workers Could Be Your Biggest Asset. Here's How!

Vantage Circle

The future of work is just around the corner and it’s only a matter of time when remote workers will take the centre stage. Every organization now is trying to maximize their productivity in their quest to success. But there’s a much bigger and broader perspective to remote working. There are also a lot of questions. Why Remote Work is trending? How well does it sync with today’s businesses?

Bonuses 58
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5 benefits of a PEO for businesses with 50-plus employees

Insperity

PEOs may not be a fit for every business under the sun. But, for growing businesses, they can provide welcome solutions to the new, more complex challenges that come with growth. Employers with 50 or more full-time employees generally find themselves subject to regulations they likely didn’t have to deal with before they hit that milestone. There are additional requirements to comply with, such as those related to health care reform, once you cross that threshold.

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Accommodating employee disability: Advice for employers from recent court cases

Business Management Daily

Employers must reasonably accommodate disabled workers so they can perform the essential functions of their jobs. But at what point does absenteeism make it impossible for the worker to perform the job? The post Accommodating employee disability: Advice for employers from recent court cases appeared first on Business Management Daily.

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6 Steps to a Better Compensation Strategy

Compensation is one of your biggest expenses as a business, but it is also your biggest investment in your people and your culture. A great compensation strategy can be an incredible asset that supports your business goals and lays a foundation of trust between your company and your employees. Whether you already have a compensation strategy in place or you’re building one from scratch, this guide will help you level up your approach through these 6 steps: 1.

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Something Personal for Veteran’s Day

UpstartHR

Note from Ben: my wonderful wife, Melanie, recently wrote this as a personal tribute and “thank you” to those veterans closest to our family. She’s taken to doing more writing of late to share personal stories with our kids both now and in the future, and I am always touched by the words she crafts to explain emotions, feelings, and more.

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Webinar Recap: Getting Started With Your Best-Self Review

15Five

What are you good at? I mean really good at? Oddly enough, that’s not usually the focus of most employee reviews. Traditionally, these reviews focus on two things: 1) what you’ve done in the past and 2) where you need to improve. Maybe that is why traditional annual employee reviews are not effective. Managers, employees, and HR all agree : the typical formal appraisal process doesn’t work for multiple reasons: Feedback can be limited, inaccurate, or outdated.

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Q&A With Jane: How do I deal with employee theft?

HR Digest

Sometimes, not confronting an employee who is stealing from you sends the wrong message to other employees. It’s a dicey situation, but one that can lead to serious ramifications when not dealt with immediately. So, how to deal with employee theft? Dear Jane, I’m in a bit of a jam. I hired three assistants for my retail store and, over the last six months, I’ve noticed quite a few irregularities in the shop takings report.

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I-9 audits on the rise: What employers can expect from ICE inspectors

Business Management Daily

U.S. Immigration and Customs Enforcement is ramping up its efforts to ensure everyone who works in the United States is authorized to do so. Audits of employers’ I-9 records are ICE’s primary compliance tool. The post I-9 audits on the rise: What employers can expect from ICE inspectors appeared first on Business Management Daily.

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The Definitive Guide to Onboarding for 2024

Hiring a new employee is an expensive and time-consuming process. According to the Society for Human Resource Management (SHRM), it typically costs $4,425 to hire a new employee — not to mention the 36 days the average team spends trying to fill a position. Yet nearly 1 in 5 employees (16%) of employees quit in their first week — and 17% leave after the first month.