Sat.Mar 11, 2017 - Fri.Mar 17, 2017

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Companies Should Include Feedback Training in Onboarding

HR Bartender

(Editor’s Note: Today’s post is brought to you by our friends at SilkRoad , a global leader in Talent Activation. SilkRoad recently announced that Carey Lohrenz, the first female to pilot an F-14 Tomcat Fighter jet for the Navy will be the keynote speaker at their annual Connections conference taking place in May. Hope to see you there! Enjoy the post.).

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Customer Service: Do it Right the First Time!

Achievers

By: Marci Peters. Director of Customer Service, Achievers. We have all experienced the good, the bad and the ugly of customer service. Often, customer service tends to fall into the bad and ugly categories. We have all gritted our teeth before calling a company for service or walking into a store to return an item, fearful of a confrontation because of a rigid policy, or simply because of the bad attitude (usually attributable to ineffective training!

IT 117
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3 Examples of Evidence-Based HR in Action

UpstartHR

Last week I had the pleasure of presenting a workshop based on metrics, evidence-based HR, and change management. The session was a lot of fun, because we were able to tie the three topics together in a variety of ways to help reiterate not only why each of them matters, but how each of them can really build value when used in conjunction with one another.

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7 ideas for injecting a fun, competitive spirit into your workplace

Insperity

Do you feel like you’ve run out of ideas to improve your team’s productivity? Maybe it’s time to try a new, more creative approach. What if you could turn your employees’ everyday tasks into a game or friendly competition? Some of today’s top business are implementing various “gamification” strategies to improve the morale and focus of their workforce.

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Want To Enhance Your Total Rewards To Achieve Organizational Success? Start Here.

Are you looking for ways to enhance your employee value proposition? Gallagher Better Works SM Insights has got you covered! Dive into the latest magazine issue and discover how flexibility, equity, recognition and strategically applied resources can improve your total rewards package. Download the PDF to learn more about: Building retirement benefits for a global and mobile workforce Promoting employee and organizational growth through succession planning Empowering women in leadership through

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Employee Coaching Is a Form of Accountability

HR Bartender

I ran across this image the other day from last year’s HR Technology Conference. It reminded me of the times when an employee has said to me, “My manager is out to get me.”. In fact, I was conducting a training session with a group of managers recently and someone asked about having HR in the room when managers are coaching employees. My thought on this is “No, HR should not be in the room” when a manager is coaching an employee.

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Do You Need More Capacity? from @LeadersServe

Take It Personel-ly

One of my favorite leadership authors is back! I am excited to be participating this week in the launch of Leaders Made Here by Mark Miller. I love Mark’s work and this is no exception. Mark truly gets what it takes to be a great leader and create more leaders, not just followers. Mark’s work is easy … Continue reading Do You Need More Capacity?

IT 63
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3 steps to dealing with workplace tension caused by current events

Insperity

Current events, such as political concerns, racial issues, protests and pay inequality, can cause tension and prompt employees to lose focus, get discouraged, act out, or insult or bully co-workers. Add to that a 24-hour news cycle that constantly stirs us up and public figures who duke it out daily, and you have a recipe for a distracted and unproductive workforce.

Media 60
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Don’t Tell Employees Why the Company Culture is Great

HR Bartender

One of the core topics in any orientation and onboarding program is company culture. We want candidates to see the company culture before they apply and during the hiring process so they know they’re a good fit. And we want them to fully immerse in the culture once they arrive. And I use the word “immerse” because some organizations are taking the challenge literally and creating cultural immersion programs.

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8 Powerful Ways to Create a Culture of Innovation [Podcast]

UpstartHR

Innovation is often discussed as an activity available only to a select few people or companies. but it is an incredibly powerful tool for companies, especially when we seek ways to use our HR influence to drive a culture of innovation. [ Click here to listen to “8 Ways HR Can Drive Enterprise Innovation “] In this episode of the We’re Only Human podcast, we point out 8 key ways that HR leaders can create, reinforce, and drive innovative behaviors in the business.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Why encouraging autonomy improves employee experience

cipHR

Employees who are free to make their own choices about how they go about their responsibilities are happier, committed, productive and loyal. Autonomy may also be the most important factor when nurturing a culture of engagement within a company. Autonomous businesses don't spend time scrutinising how things get done, they know that getting those things done is what's important.

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Case Study: Growing Your Sales Organization Beyond The Deal

15Five

Sales teams are the lifeblood of every company that has reached a certain stage in their growth trajectory. Whether sales are stagnant or growing, many leaders of sales teams face the same challenges – they need to understand why their methodologies worked or didn’t work, so that insights and learnings can be shared throughout. In either of these scenarios, the sales organization needs a solution to navigate through underperformance or growing pains.

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The Real Cost of Double-Booked Meeting Rooms

Asure Software

Imagine you’re getting ready for an important meeting with a client, business partner, or company leader. The room is booked; your team is prepped; your PowerPoint is perfect down to the smallest details. Everything seems to be ready for a successful meeting. Then, you get to the conference room and it’s occupied. Or another group … Continue reading "The Real Cost of Double-Booked Meeting Rooms".

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How Employers Can Support New Parents with Parental Leave Benefits

Winston Benefits

While big-name companies like Netflix and Facebook are leading the way in generous paid parental leave benefits, research shows that paid leave benefits are actually growing more slowly than expected, and the number of parents taking leave has remained static. Part of the problem is that parents simply can’t afford to take much unpaid or lower-paid leave when a new baby arrives.

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The Essential Performance Review Checklist

Performance reviews are a proactive way to engage with your employees, provide clear communication about expectations, and acknowledge them for their hard work. But getting the right framework and creating consistency across your organization can be tricky. We put together this checklist to help you evaluate your current performance review process and equip managers with the right tools to perform individual assessments.

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Why encouraging autonomy improves employee experience

cipHR

Employees who are free to make their own choices about how they go about their responsibilities are happier, committed, productive and loyal. Autonomy may also be the most important factor when nurturing a culture of engagement within a company. Autonomous businesses don't spend time scrutinising how things get done, they know that getting those things done is what's important.

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5 Ways To Feel More ?ontent at Work

Hppy

Have you ever put together a puzzle? Remember how wonderfully you felt after it was done? Absolute satisfaction, probably. And what about the feeling when you didn’t find the right piece? Emptiness, disappointment and lack of motivation? Well, life is kind of like a puzzle, except for one little detail: we create the pieces of life on our own.

IT 50
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Engaging a Mobile, Diverse Workforce

Asure Software

There is no question that the state of the workforce is changing. Employers are increasingly faced with challenges as the “how” and “where” of work evolves. The blended workforce, in which full-time permanent employees work alongside contractors on the same teams and projects, offers great opportunities to employers who are able to hire a freelancer … Continue reading "Engaging a Mobile, Diverse Workforce".

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To Succeed In Business, Managers Need More Visibility

15Five

After interviewing over 30 founders and executives, I have learned that we all have similar frustrations on the path to sustainable growth. I wrote The High-Growth CEO Handbook , as a way to respond to common leadership challenges like hiring right, poor communication, and scaling culture. One of the other main issues that frequently comes up is lack of visibility.

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An HR Leaders Guide: 7 Questions To Ask When Developing Your Cancer Strategy

As HR and Benefits leaders are in the midst of evaluating cancer care solutions and designing their requirements for vendors, it’s key to know what questions to ask to ensure the development of a truly comprehensive strategy: from prevention to diagnosis to treatment to survivorship. Getting to the right answers starts with asking the right questions: How can better access improve engagement?

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Get What You Need From Your Education

Take It Personel-ly

If you’re thinking that your educational experience hasn’t really prepared you for the choices that you need to make now, you’re definitely not the first one to think so. Whether you’re looking to go back to school or this is your first time on the college rodeo, it’s important to think long and hard about where you … Continue reading Get What You Need From Your Education.

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How To Tell Your Employees You Are Moving Office

Hppy

Relocating to a new office can be a cause for excitement, as it is often a positive step for your company. However, moving is a big step not only for you, but for your employees as well. After all, it presents a change in their routine. Moving to a new space can impact your staff’s morale, so you have to handle the process with care. Be prepared for the fact that some staff members may be anxious or unwilling to move.

IT 47
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The Real Cost of a Double-Booked Meeting Room

Asure Software

Imagine you’re getting ready for an important meeting with a client, business partner, or company leader. The meeting room is booked; your team is prepped; your PowerPoint is perfect down to the smallest details. Everything seems to be ready for a successful meeting. Then, you get to the conference room and it’s occupied. Or another … Continue reading "The Real Cost of a Double-Booked Meeting Room".

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Tax Time and ACA Compliance

Winston Benefits

Tax time is a busy season for HR and benefits managers, and this year might feel more confusing than usual because of all the uncertainty around the Affordable Care Act. With the push from the Trump administration to repeal and replace the ACA with some other plan for health care, many employers are wondering what’s on the horizon — and so are employees.

Taxes 45
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6 Steps to a Better Compensation Strategy

Compensation is one of your biggest expenses as a business, but it is also your biggest investment in your people and your culture. A great compensation strategy can be an incredible asset that supports your business goals and lays a foundation of trust between your company and your employees. Whether you already have a compensation strategy in place or you’re building one from scratch, this guide will help you level up your approach through these 6 steps: 1.

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Lead Your Company Out Of A Crisis

Take It Personel-ly

Doug Yakola has seen his fair share of companies in crisis during his time in business leadership. As the Chief Financial Officer of more than a dozen companies, he’s had several what he calls “boiled frog” moments. Companies, he says, are like frogs put in warm water that are slowly heated up. They often don’t realize … Continue reading Lead Your Company Out Of A Crisis.

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4 Actionable Steps Towards A More Positive Culture

Hppy

What is the working culture in your office like? There is a good chance that it is far from ideal, statistically speaking, and you might be wondering what you can do to improve it. All good business owners know that the working culture of a business is important because it has a number of ongoing effects on the business as a whole. Yet what is much less commonly known is how to actually bring about a positive culture that people enjoy working in.

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Engaging a Mobile, Diverse Workforce

Asure Software

There is no question that the state of the workforce is changing. Employers are increasingly faced with challenges as the “how” and “where” of work evolves. The blended workforce, in which full-time permanent employees work alongside contractors on the same teams and projects, offers great opportunities to employers who are able to hire a freelancer … Continue reading "Engaging a Mobile, Diverse Workforce".

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Quick Shots for #HR and #Business Pros – Stop Distractions at Work Edition

HR Bartender

I’ve seen quite a few articles lately about employees being distracted at work. And it’s more than the usual one-day “Superbowl Monday” -type distractions. Last year, we published an infographic on HR Bartender about the different types of distractions. Some of them are actually welcome. I know that “ Neko Atsume ” is a welcome distraction for me. If you think about it, when the internet went mainstream, businesses talked about employee distractions.

Media 92
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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.