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Employers toughen remote working rules 

Workplace Insight

But the research claims that cutting remote working options may prove counterproductive for organisations. More than half of the workers polled (54 per cent) described being able to work from home as “non-negotiable”. workers wanted to work in the office 2½ days a week. days and 2.0 days respectively).

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How to Retain Call Center Employees & Reduce Turnover

Empuls

TTEC , a digital customer experience technology and services company, has significantly promoted work-life balance. Recognizing the stresses of the call center environment, they've introduced more flexible scheduling options and work-from-home opportunities for their agents.