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Dealing with difficult customers? Help your employees maintain morale

Achievers

Difficult, upset or angry clients create challenges for your workplace beyond the obvious need to turn dissatisfied customers into happy ambassadors for your business. Here are three tips for supporting your workers and helping them learn how to deal with difficult customers. Empower your employees.

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Perks of consolidating benefits solutions

WEX Inc.

Between providing value to employees, ensuring compliance, and keeping costs down, HR professionals face many responsibilities in today’s fast-paced business environment. According to a recent survey , 74% of HR leaders are actively planning to consolidate employee benefits in the coming year.

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7 employee behaviors it pays to recognize

Achievers

Recognition is essential to retaining and engaging employees, but few organizations provide enough of it. A startling 82% of employees wish they received more recognition for their efforts. Ninety-two percent of employees agree that when they’re recognized for a specific action, they’re more likely to repeat the action again.

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How to Increase Engagement with Trust and Vulnerability

Achievers

What was a difficult challenge for you in life (both high and low points)? Some people might feel like they didn’t have a difficult childhood or feel guilty that they don’t know how to deal with changes or challenges. This might seem like a new concept, but leaders and employees should not be void of being uncomfortable.

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How to handle unproductive team members

Business Management Daily

Employees who struggle at work put employers in a difficult spot. There are many ways to help struggling employees hit their stride and build momentum toward a strong career, and managers can help them get there. If you have an employee who’s underperforming, it’s time for a talk. Is letting them go the best solution?

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Examples of fringe benefits by category

Business Management Daily

Most employees expect benefits. By offering perks such as gym memberships and plenty of vacation time, companies can sweeten the deal for prospective new hires and attract top talent. By offering perks such as gym memberships and plenty of vacation time, companies can sweeten the deal for prospective new hires and attract top talent.

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Managing Changes in the Workplace

Achievers

Significant changes at work can have a huge impact on employee morale, motivation, well-being, and performance. Some employees might be more open to change, while others might resist it. If we are to understand and deal with change positively, we must first remind others to accept its inevitability. Inform your workforce.