Employee Benefits

APRIL 27, 2023

B2B Insights: The Employee Experience Series: How to Measure the Employee Experience Welcome to the third blog in our Employee Experience series. It’s no secret than an engaged and energised workforce can translate into better productivity, increased retention rates and higher levels of customer satisfaction.

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Achievers

JUNE 10, 2020

Higher customer satisfaction. When it comes to the retail industry, a company’s bottom line relies heavily on its customer-facing employees. Customer survey data by location showed that stores with higher recognition rates reported higher customer satisfaction overall. Did you know Achievers customers are 2.5x

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Qandle

NOVEMBER 1, 2023

In this detailed and informative blog post, we will explore the top 10 benefits of selecting the best HR software with an HRMS portal. This minimizes errors, eliminates discrepancies, and ensures that employees are paid correctly and on time, fostering trust and satisfaction among the workforce.

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Achievers

SEPTEMBER 8, 2020

Customer Service Week (October 5 – 9, 2020) is important to us here at Achievers. We’re an employee success platform, but we know that “Customer and employee satisfaction should be seen as two sides of the same coin.” Customer Service Week was designated by the U.S. What is Customer Service Week?

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Vantage Circle

DECEMBER 21, 2022

The Net Promoter Score is a metric developed in 1993 by Fred Reichheld and later adopted in 2003 by Bain & Company and Satmetrix to predict customer satisfaction and referral. Employee turnover rate is an important KPI as it indicates the satisfaction of the employees and the likelihood of them remaining as a part of the company.

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Vantage Circle

JANUARY 23, 2023

Customer and employee experience are two of the most powerful factors in business. Denise Lee Yohn, the Keynote business speaker, argues in an HBR article that having a CXO may improve the customer and staff experience. A CXO's primary responsibility is to activate customer experience (CX).

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Achievers

DECEMBER 6, 2016

Social Media and Blog Manager, Achievers. With $8 billion in assets and 260,000 customers, Meridian Credit Union saw a measurable, positive impact after implementing a rewards and recognition program. Kellie Wong is the Social Media and Blog Manager for Achievers. By: Kellie Wong. Do your employees feel recognized?

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Achievers

FEBRUARY 25, 2020

Employee recognition is already known to improve worker satisfaction and boost retention rates, but it’s the spiral effect of frequent appreciation that makes a huge impact on business outcomes. It’s at the team level where employee engagement and workers’ satisfaction strengthen. Does this sound too good to be true?

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Achievers

JANUARY 19, 2021

For example, after Discover implemented a global recognition program, powered by Achievers , the company saw sales, customer satisfaction, and retention improve. Our sales have increased, customer satisfaction has improved, and our voluntary attrition has decreased since the time of launching our Achievers platform.”

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Qandle

JUNE 6, 2023

Ethics form the foundation of a company’s reputation, and a strong ethical culture can help attract and retain customers, employees, and investors. Stakeholder trust: Ethical behavior can build trust among stakeholders such as customers, investors, and suppliers.

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Qandle

JUNE 16, 2023

In this blog post, we will delve into the process of identifying organizational objectives, explore different methods used to define them, and discuss their impact on organizational success. Stakeholder Analysis: Identify key stakeholders, such as customers, employees, investors, and regulators.

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Empuls

APRIL 22, 2024

These companies offer a variety of tools and services designed to help businesses foster a positive work environment, improve communication, and boost employee satisfaction.  They are also more likely to go the extra mile for customers, resulting in improved customer satisfaction and loyalty. Sounds ideal, right? 

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Qandle

DECEMBER 16, 2023

Payroll is a critical aspect of business operations, and its accuracy is essential for compliance with tax regulations and maintaining employee satisfaction. Employee Satisfaction: Timely and accurate payroll contributes to employee morale and satisfaction. Accuracy: Minimizes errors and discrepancies in payroll processing.

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Achievers

JANUARY 7, 2020

In fact, he found that factors such as status, salary, PTO, and paid insurance don’t increase satisfaction or lead to higher motivation; whereas employees are actually dissatisfied when these factors are absent. The post Compensation Wins Talent, Recognition Retains It appeared first on Engage Blog. About Wayne Wiley.

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Vantage Circle

JANUARY 31, 2024

In this blog post, we’ll explore ideas and examples of using digital badges for employee recognition programs. Enhanced Morale: Badges boost employee morale by highlighting accomplishments, leading to increased job satisfaction and motivation. What are employee recognition badges? million badges. For some badges, claim rates.

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WEX Inc.

OCTOBER 18, 2023

In the latest blog post in this year's open enrollment series, we’ve compiled some open enrollment metrics to track. Communication engagement metrics Communication engagement can provide insights into employee satisfaction and level of engagement. Tracking retention rates is one indication of customer satisfaction.

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Empuls

JULY 20, 2023

Whether the sales and marketing teams are hustling to boost customer acquisition or the customer service department is striving to elevate customer satisfaction scores, the right KPIs enable organizations to measure employee performance accurately and consistently. It's a tool no modern business should be without.

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Qandle

JULY 10, 2023

In this blog post, we will explore seven different templates for one-on-one meetings that can enhance employee engagement and contribute to a positive work environment. Remember that these templates should serve as a starting point and can be customized to meet the unique needs and preferences of your employees.

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Achievers

MAY 4, 2015

It’s no longer sufficient to gauge employee satisfaction just once or twice a year. After all, if leadership, employee morale, or performance problems aren’t solved quickly, they can lead to a drop in productivity, job satisfaction, and customer service. Why companies need to understand their workforce.

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Empuls

APRIL 30, 2024

  This strategic investment goes beyond just employee satisfaction.   In this blog post, we'll explore the connection between employee disengagement and attrition.   Decreased customer satisfaction: Disengaged employees are less likely to go the extra mile for customers.

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Achievers

APRIL 17, 2020

With the right platform, you can customize your own employee incentive programs for manufacturing, and engage everyone in your company. The simple act of leaders and peers expressing appreciation for a job well done gives workers a deep feeling of satisfaction and belonging. It’s the human element that’s missing in so many jobs.

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Qandle

SEPTEMBER 26, 2023

In this blog post, we’ll delve into the world of online payroll software for small businesses , exploring why it’s essential and what makes it the best choice. Employee Satisfaction Paying employees accurately and on time is essential for maintaining a happy and motivated workforce.

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Vantage Circle

JANUARY 28, 2024

This blog will take you through a venture that will clarify your confusion about these two concepts. A research by Harvard Business Review shows that companies who perform well on employee experience metrics also tend to perform well on customer experience metrics. But do you know that they are two different concepts?

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Utilities Parental Leave Technology Recruitment 101

HR Lineup

NOVEMBER 7, 2023

Users can easily design and customize their courses, incorporating multimedia elements like videos, quizzes, and PDFs. The platform offers features such as discussions, quizzes, and certificates, enhancing student engagement and satisfaction. One of Thinkific’s standout features is its commitment to community and support.

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Vantage Circle

APRIL 28, 2024

This blog will take you through the significance of such surveys, why they matter and how they help create better workplaces. Employee recognition surveys are closely linked to employee engagement , satisfaction, and retention. Key Metrics: Focus on aspects like recognition frequency, preferred types, and overall satisfaction.

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Empuls

FEBRUARY 22, 2024

In this blog delves into the strategies and benefits of effectively motivating airline employees through tailored rewards and recognition programs.    Moreover, recognition programs and wellness health benefits are extra margins that contribute to the job satisfaction of employees. 

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Achievers

JUNE 24, 2020

Employee happiness and satisfaction are outcomes of a culture in which there is an overlap between the organization’s goals and the personal and professional goals of its people. 30 percent greater customer satisfaction levels. For the employee experience design to work, both sides need to be understood and aligned.

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Qandle

JULY 29, 2023

In today’s competitive business landscape, organizations recognize the paramount importance of employee engagement and satisfaction. In this comprehensive blog, we will explore how Qandle’s cutting-edge software empowers businesses to gather valuable insights, enhance communication, and foster a culture of continuous improvement.

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Professionals Alternative

OCTOBER 17, 2023

Whether it’s blog posts, social media updates, or email newsletters, ChatGPT can generate high-quality content that resonates with your target audience. Enhancing customer engagement with personalized marketing using ChatGPT Personalized marketing has become a cornerstone of successful campaigns.

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Bayzat

APRIL 5, 2024

They bring a wealth of experience, skills, and knowledge that can help organizations stay ahead of market trends, innovate faster, and deliver better products and services to customers. They share positive experiences with others, both online and offline, which can help attract more customers, clients, and potential leads.

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Achievers

MARCH 10, 2020

A strong team is productive, loyal, and dedicated to customer satisfaction. Recognition should be frequent, as 85 percent of employees who were recognized weekly said they felt satisfied, and 75 percent of employees who were recognized by management at least once a month reported high levels of job satisfaction.

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HR Lineup

JUNE 8, 2023

The software provides a personalized user experience, allowing individuals to customize their dashboards, organize content, and access relevant information quickly. Users can create and publish news articles, blogs, and announcements, ensuring that important updates and company news reach all employees in real-time.

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Qandle

AUGUST 17, 2023

This blog delves into the essence of an HR system, unravelling its potential to revolutionise HR practices. Employee Engagement: An HR system aids in creating initiatives that foster employee engagement, satisfaction, and well-being. Functionality Evaluation: – Evaluate the features and functionalities of each system.

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Empuls

OCTOBER 9, 2023

In today's highly competitive business landscape, excellent customer service is not just a nice-to-have; it's a must-have. Exceptional service can turn a one-time customer into a loyal advocate for your brand. But, behind every satisfied customer, there is often an unsung hero - your employees.

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Business Management Daily

SEPTEMBER 18, 2023

Finding a company culture in line with individual preferences improves job satisfaction and employee engagement. This culture emphasizes innovation and creativity, which aligns well with the nature of our finance blog. Employee experience, well-being, and job satisfaction can take a back seat. Let’s look at two popular ones.

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Empuls

MAY 7, 2023

Today, providing a positive employee experience is just as crucial as offering supreme customer satisfaction. In this blog, we'll simplify this complex idea and give you actionable tips for enhancing employee experience and retaining top talent for the long haul. This is where employee experience management comes into play.

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Qandle

AUGUST 2, 2023

In this blog, we will delve into the core principles of topgrading and explore how Qandle, a leading HR platform, can be utilized as a powerful tool to implement and streamline topgrading practices. Topgrading is a talent management methodology aimed at hiring and retaining the best-performing individuals within an organization.

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