When we talk about management empowerment, what do we mean? How can management empowerment effect the employee experience? Chris and Emma Leonis-Hughes chat with Yvonne Wilcock, CEO of Empowering People Group and AdviserPlus, on what businesses can do to empower their managers.
How to structure your HR op model to spark customer intimacy
Does your business desire greater customer intimacy and engagement?At LACE we believe you should build your HR operating model around the business outcome you most want to achieve. Even better, we think it can be as simple as picking between four main drivers. Part...