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19 Best Employee Engagement KPI You Need To Know In 2022

Vantage Circle

The Net Promoter Score is a metric developed in 1993 by Fred Reichheld and later adopted in 2003 by Bain & Company and Satmetrix to predict customer satisfaction and referral. To see if an organization values each employee all you need to do is look at how much the company is spending on its employees’ healthcare.