Remove Employee Retention Remove Employment Remove Software Remove Telecommunication
article thumbnail

Guide To Drive Employee Recognition

Empuls

In its approach, the company successfully streamed employee satisfaction surveys, which showed an increase from 87.5%    The above-mentioned case study testifies how well recognition plays a role in employee retention and helps scale employee productivity.   in 2004 to 90.3%

article thumbnail

10 Ways of Rewarding Employee for Good Customer Service [+Examples from Well Known Brands]

Empuls

⇾ Zappos employs a tiered bonus structure where employees are eligible for bonuses based on their performance. ⇾ Retention: The prospect of earning performance bonuses contributes to higher employee retention rates, as employees are more likely to stay with a company where their hard work is financially rewarded.

Bonuses 40
article thumbnail

How to Retain Call Center Employees & Reduce Turnover

Empuls

Cross-training also ensures that employees have varied experiences, making their job more interesting and equipping them with a diverse skill set. This gives employees a fresh perspective, prevents burnout, and offers them a more comprehensive view of the company's operations. What is employee turnover in the call center industry?