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10 Ways of Rewarding Employee for Good Customer Service [+Examples from Well Known Brands]

Empuls

⇾ Healthy competition: The tiered bonus structure fosters healthy competition among employees to excel in their roles and achieve their performance targets. ⇾ Retention: The company's investment in employee development contributes to higher employee retention rates, reducing turnover and associated costs.

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How to Retain Call Center Employees & Reduce Turnover

Empuls

Five9, a cloud contact center software provider, has successfully implemented gamification in its operations. Creating a competitive yet friendly environment has increased productivity and enhanced employee engagement and job satisfaction. Remember, a happy employee often equates to a happy customer.