Employee Retention, Human Resources and Telecommunication

How to Retain Call Center Employees & Reduce Turnover

Empuls

SEPTEMBER 29, 2023

Employee turnover is not just a human resources concern; it's a financial burden too. The Center for American Progress estimates that the cost of replacing an employee can range from 16% to 213% of their annual salary. Remember, a happy employee often equates to a happy customer.

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Diversity and Inclusion in the Workplace: The Benefits & Why it Matters

Empuls

JANUARY 11, 2022

These are clubbed with encouraging policies of growth and advancement, timely feedback processes, reward and recognition, and overall employee-centric culture. The organization provides all the reasons for an employee to thrive and grow. Also Read: 8 Innovative Employee Retention Strategies That Work 4. Taylor, Jr.,

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How to Retain Call Center Employees & Reduce Turnover

Diversity and Inclusion in the Workplace: The Benefits & Why it Matters

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