customers 
HR Bartender
MARCH 14, 2024
All that being said, I do realize that the conversation about generations doesn’t seem to be going away, so I wanted to share with you a new generation: Gen C, also known as the connected customer. What was interesting about Generation C, the connected customer, is that it wasn’t age related. Now take this down to the employee level.
Workplace Insight
MAY 12, 2024
Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations.
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Achievers
SEPTEMBER 8, 2020
Customer Service Week (October 5 – 9, 2020) is important to us here at Achievers. We’re an employee success platform, but we know that “Customer and employee satisfaction should be seen as two sides of the same coin.” Customer Service Week was designated by the U.S. What is Customer Service Week?
HR Lineup
OCTOBER 23, 2023
In today’s highly competitive business landscape, maintaining and growing a loyal customer base is paramount. Customer loyalty software has emerged as a powerful tool to achieve this goal, enabling businesses to reward and engage their customers effectively. What Is Customer Loyalty Software?
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For nearly 30 years, Paycor has delivered HR and payroll solutions to more than 30,000 organizations nationwide, and they've learned a lot through customer feedback. So why don’t more organizations make the switch to a platform that better meets their needs?
Professionals Alternative
SEPTEMBER 13, 2023
[link] The Art of Customer-Centric Excellence: Key Skills for a Successful Career as a Customer Success Associate As a customer success associate, my career revolves around ensuring that our customers have a positive experience with our products and services.
Take It Personel-ly
JULY 24, 2021
Customer satisfaction has a significant impact on how successful your business is. If satisfaction levels are low, it means customer loyalty and retention are low, too. This is also an indication of poor customer service. Unfortunately, this is a problem that costs businesses as much as $62 billion each year.
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Treating your workforce as the organization’s top priority improves customer satisfaction and revenue growth and can boost job satisfaction and productivity. Read about five trends that are helping organizations around the country improve their people’s career well-being.
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Paycor analyzed its customer base of more than 30,000 medium and small businesses nationwide and found that as organizations add benefit plans, there is a significant decrease in turnover. Regardless of the company’s size, those that offer the right mix of benefits outperform the competition.
Speaker: Amy VanHaren, CEO and Founder, pumpspotting
In this exclusive webinar, you'll hear from Amy VanHaren, CEO and Founder of pumpspotting, on how to create inclusive work cultures for women and families that will ultimately attract, retain, and delight employees, customers, students, and visitors.
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