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How to Retain Call Center Employees & Reduce Turnover

Empuls

The hum of a call center – a synchronized symphony of ringing phones, typing keyboards, and countless voices connecting with clients from around the globe. The incessant revolving door of call center employees has long been a point of concern, and addressing it has become more critical than ever.

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How Small Businesses Can Develop a Financial Wellness Strategy

Best Money Moves

How small businesses can develop a financial wellness strategy. Learn more about how small businesses can embrace financial wellness to increase employee well-being. A comprehensive benefits package is one of the best strategies small businesses can use to retain employees and attract top talent.

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8 Call Center Rewards and Recognition ideas for Your Hardworking Employees

Empuls

Well, it's the same with employees and recognition.   In fact, 79 percent of employees quit because of a "lack of appreciation," according to one report from 2019. 30-45 percent of call center employees also leave their jobs because of the lack of appreciation.

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8 company culture examples to follow

Achievers

If employees don’t feel safe, valued, and challenged at your organization, you’re just giving them the extra nudge they need to leave. If you instead treat employees with respect, appreciate their individuality, and give them the flexibility they need, they’re much more likely to stick around. So how do they do it?

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HR in 2024: Shaping Tomorrow’s Workforce Through Bold Leadership

HR Digest

Leaders must shift focus from how to work to why employees should stay. The year ahead calls for a renewed commitment to the human spark – a quest to reignite the fire of engagement within our workforces, ensuring they choose to stay and thrive, even amidst the storm. Employee engagement will be a top focus for the year ahead.

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Employee Burnout in 2023: 3 Key Benefits to Help

Best Money Moves

Employee burnout in 2023: 3 key benefits to help. Help your employees fight back against burnout in 2023 with these 3 solutions. Burnout remains a persistent problem for today’s employees and can have significant consequences for health, mental well-being and performance.

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Beyond health insurance: Innovative employee benefits that attract and retain talent

Higginbotham

In today’s increasingly competitive job market, offering a basic health insurance package is no longer enough to attract and retain top talent. Employees are seeking more than just medical coverage; they are looking for a comprehensive approach to their well-being , both inside and outside the workplace.